Shipping and Handling

Welcome to Happy Little Paw! We are committed to delivering your orders as quickly and efficiently as possible. Here is all the information you need to know about our shipping and handling process.

Processing Time

Order Processing: All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Order Verification: Please ensure all information is accurate at the time of purchase to avoid delays.

Shipping Time

Delivery Time: Our standard shipping time is between 7-15 business days from the date of shipment.
Shipping Carriers: We use a variety of shipping carriers to ensure the fastest delivery to your location.
Tracking Information: Once your order has shipped, you will receive an email with tracking information. You can use this information to track the status of your delivery. Track your order

Shipping Costs

Standard Shipping: Shipping costs are calculated at checkout based on the weight of your order and your shipping destination.

International Shipping

Canada and United States: We currently offer shipping to Canada and the United States. For international orders outside these regions, please contact our customer service team for more information.

Customs, Duties, and Taxes

Happy Little Paw is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Lost or Damaged Items

Lost Packages: If your package is lost in transit, please contact us immediately so we can assist you.
Damaged Items: If your order arrives damaged, please contact us within 48 hours of receiving your package with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

Customer Service

If you have any questions or concerns regarding your order, please do not hesitate to contact our customer service team at [customer service email]. We are here to help!

Thank you for shopping with Happy Little Paw! Your satisfaction is our top priority.